Legal
Privacy Policy
Last updated September 14, 2026
This Privacy Policy describes how Huntsville AI & Automation Group, LLC, operator of Call To Case, collects, uses, and protects your information, including mobile phone numbers used for text messaging.
Who we are
Call To Case is a client-communication and intake platform operated by Huntsville AI & Automation Group, LLC ("we", "us"), 100 Jefferson Street South, Suite 200, Huntsville, AL 35801. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
Contact details you or your service provider give us, such as your name, mailing address, email address, and mobile phone number.
Records of your consent to be contacted, including the date, time, and method by which you agreed to receive text messages or calls.
The content of messages you exchange with us, documents you upload to the client portal, and technical data such as IP address and browser type that is needed to operate and secure the service.
Call To Case is designed for legal workflows that may involve sensitive client and medical information. Access to that information is limited to authorized workspace users, protected by scoped application controls, and handled through protected product workflows.
How we use information
To deliver the service you or your service provider requested, including sending secure client-portal links, one-time verification codes, document review and e-signature requests, appointment and case updates, and replies to your questions.
To secure the service, prevent fraud and abuse, comply with legal obligations, and keep records of consent.
We do not use your information for advertising, and we do not send promotional or marketing text messages.
SMS / text messaging and your mobile information
If you opt in to receive text messages from us, we collect your mobile phone number and a record of your consent so that we can send the account and service notifications described above.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to deliver the messages (for example, our SMS carrier and messaging platform providers, who act only on our instructions).
Message frequency varies based on your case activity. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at jeffrey@huntsvilleaigroup.com or (256) 801-1468. Our SMS terms are available at https://calltocase.com/terms.
How we share information
We share information only with the service provider (such as your law firm) whose workspace you are a client of, with vendors who process data on our behalf under contract (hosting, e-signature, email, and SMS delivery), and when required by law. We do not sell personal information.
Data retention and security
We retain information for as long as needed to provide the service and to meet legal, regulatory, and contractual obligations. Workspace data is scoped to authorized organization members, and operational logs are designed to avoid unnecessary exposure of sensitive payloads.
Your choices and contact
You may request access to, correction of, or deletion of your personal information, or withdraw consent to text messages, by replying STOP to any message or by contacting us at jeffrey@huntsvilleaigroup.com or (256) 801-1468. We may update this policy from time to time; the effective date is shown at the top of this page.